Resolved -
This incident has been resolved.
Jun 12, 14:05 PDT
Update -
Affirm Checkout in US/CA has maintained normal success rates. We are continuing to monitor.
Jun 12, 13:37 PDT
Update -
We see normal success rates for checkout in all countries and domains. Continuing to monitor before considering the issue resolved.
Jun 12, 13:08 PDT
Update -
We are continuing to monitor for issues with Checkout Service in US/CA. No regression in service health has been observed.
Jun 12, 12:57 PDT
Update -
We are continuing to monitor the health of Checkout Service in US/CA and have seen no regression in service health.
Jun 12, 12:36 PDT
Update -
The mitigation applied has been successful at restoring Checkout Service for Affirm merchants. We are continuing to monitor to ensure that service is fully restored.
Jun 12, 12:16 PDT
Monitoring -
We have implemented a mitigation which is showing some positive impact to impacted services. We are continuing to monitor that impact and will update accordingly.
Jun 12, 11:58 PDT
Update -
We have updated the status to reflect that Checkout in Canada was impacted to some degree.
Jun 12, 11:56 PDT
Identified -
We have identified the cause of the outage and are investigating potential mitigations now.
Jun 12, 11:43 PDT
Update -
We have confirmed that not all merchants are impacted. We are working to delineate exactly who is and is not impacted and will communicate to merchants/partners accordingly.
Jun 12, 11:30 PDT
Investigating -
We are currently investigating a degradation to checkout and other services in the US
Jun 12, 11:17 PDT