On September 3rd, 2025, Affirm will be performing updates to its infrastructure in both US and CA impacting all components. Affirm services may experience an estimated downtime of up to 5 minutes within the 4 hours window. Posted on
Aug 19, 2025 - 01:03 PDT
Resolved -
The login functionality has maintained functional and the merchant dashboard is fully functional. This incident is now resolved.
Aug 28, 15:51 PDT
Update -
The fix has been deployed and login functionality of the merchant dashboard has been restored. We will continue monitoring this before resolving.
Aug 28, 13:13 PDT
Identified -
We have identified the root cause of the issue and are working on implementing a fix.
Aug 28, 07:45 PDT
Update -
Our teams are still working on identifying the root cause of the issue.
Aug 27, 17:20 PDT
Investigating -
Some merchants may experience issues when logging into their merchant dashboards with MFA. Our teams are working on confirming the root cause of the issue and mitigating the impact. We will update as soon as possible.
Aug 27, 13:29 PDT
Resolved -
This incident has been resolved.
Aug 21, 12:56 PDT
Monitoring -
The issue affected our Cloud Edge Provider. They have implemented a fix and we are observing latency coming back to baseline.
Aug 21, 11:54 PDT
Investigating -
We are investigating an issue that is affecting latency of Affirm endpoints.
Aug 21, 11:06 PDT
Completed -
The scheduled maintenance has been completed.
Aug 21, 03:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 23:00 PDT
Scheduled -
On August 20th, 2025, Affirm will be performing updates to its database infrastructure in CA. Affirm services may experience an estimated downtime of up to 5 minutes.
The maintenance will begin at 11:00 PM PT on 8/20/2025 and end at 3:00 AM PT on 8/21/2025. The expected downtime is estimated to be, at most, 5 minutes within this 4 hour window.
Aug 6, 08:13 PDT