Resolved -
This incident has been resolved.
Mar 4, 19:11 PST
Update -
We are implementing a permanent fix to the mitigated issue. Checkout activity remains healthy. We will monitor the results and resolve the incident once efficacy of said fix has been confirmed.
Mar 4, 18:03 PST
Update -
Affirm's systems remain stable and we are making progress determining root cause. More updates will come shortly.
Mar 4, 17:15 PST
Update -
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
Mar 4, 16:38 PST
Monitoring -
We have maintained normal availability since the mitigation. We are continuing to dig into root causes on this issue.
Mar 4, 16:06 PST
Identified -
We have performed a mitigation and have observed checkout availability recovery for all merchants. We will monitor to ensure stability.
Mar 4, 15:47 PST
Investigating -
We are currently investigating a degradation to loan authorization rate, indicating an issue in the checkout flow. We will update with new findings as soon as possible
Mar 4, 15:36 PST