US/CA Checkout Degradation
Incident
Report for Affirm
Resolved
This incident has been resolved.
Update
Affirm Checkout in US/CA has maintained normal success rates. We are continuing to monitor.
Update
We see normal success rates for checkout in all countries and domains. Continuing to monitor before considering the issue resolved.
Update
We are continuing to monitor for issues with Checkout Service in US/CA. No regression in service health has been observed.
Update
We are continuing to monitor the health of Checkout Service in US/CA and have seen no regression in service health.
Update
The mitigation applied has been successful at restoring Checkout Service for Affirm merchants. We are continuing to monitor to ensure that service is fully restored.
Monitoring
We have implemented a mitigation which is showing some positive impact to impacted services. We are continuing to monitor that impact and will update accordingly.
Update
We have updated the status to reflect that Checkout in Canada was impacted to some degree.
Identified
We have identified the cause of the outage and are investigating potential mitigations now.
Update
We have confirmed that not all merchants are impacted. We are working to delineate exactly who is and is not impacted and will communicate to merchants/partners accordingly.
Investigating
We are currently investigating a degradation to checkout and other services in the US
This incident affected: Affirm Checkout (US, Canada).