Resolved -
We are no longer seeing any sign-in errors on our sandbox platform. Thank you everyone for your patience. This issue is now resolved.
Mar 4, 10:11 PST
Monitoring -
Sign-in errors on our sandbox platform are no longer appearing. We will be monitoring for stability and will provide an update when this incident is fully resolved.
Mar 4, 09:05 PST
Investigating -
We are currently investigating an issue on our sandbox platform where when entering the PIN on sandbox sign-in, we see an unexpected error. We will provide an update when we have identified the issue.
Mar 4, 08:32 PST
Resolved -
This incident has been resolved. Affected service has been restored to proper working order.
Feb 26, 19:41 PST
Update -
Our engineers have identified a solution to the iOS checkout issue and are in the process of implementing a fix for it. We will provide another update as soon as we have more information.
Feb 26, 15:34 PST
Identified -
We have identified that the issue is affecting users across multiple iOS browsers, related to an update to Apple's third-party cookie policy. Our engineering team is continuing to work on implementing a solution as quickly as possible.
Feb 26, 11:46 PST
Investigating -
We are currently experiencing some errors that are preventing users from checking out with some of our merchants in our mobile app. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Feb 26, 10:07 PST
Resolved -
The sign in errors have subsided and we are confident this issue is fully resolved now.
Feb 22, 12:51 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 22, 12:46 PST
Investigating -
We have noticed a spike in 500 errors on the Affirm user sign in. We are still investigating the cause and impact of this issue and will provide another update as soon as it is available.
Feb 22, 11:55 PST