All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Uptime over the past 90 days. View historical uptime.
www.affirm.com Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.82 % uptime
Today
Charge API Operational
User Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
Promos ? Operational
Affirm Virtual Cards Operational
90 days ago
100.0 % uptime
Today
Affirm Sandbox ? Operational
90 days ago
99.61 % uptime
Today
Sandbox Checkout Operational
Sandbox Charge API Operational
Sandbox Merchant Dashboard Operational
Sandbox Promos Operational
90 days ago
99.61 % uptime
Today
AWS Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
E-Commerce Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout ? Operational
Shopify Storefront ? Operational
WooCommerce Plugin Operational
Magento Extension Operational
90 days ago
100.0 % uptime
Today
Shopping guide Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Pre-qualification Operational
90 days ago
100.0 % uptime
Today
Sign-In Operational
Sign up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Response Time
Fetching
Past Incidents
Mar 4, 2021
Sandbox Sign-in PIN Preventing Checkout
Resolved - We are no longer seeing any sign-in errors on our sandbox platform. Thank you everyone for your patience. This issue is now resolved.
Mar 4, 10:11 PST
Monitoring - Sign-in errors on our sandbox platform are no longer appearing. We will be monitoring for stability and will provide an update when this incident is fully resolved.
Mar 4, 09:05 PST
Investigating - We are currently investigating an issue on our sandbox platform where when entering the PIN on sandbox sign-in, we see an unexpected error. We will provide an update when we have identified the issue.
Mar 4, 08:32 PST
Mar 3, 2021

No incidents reported.

Mar 2, 2021

No incidents reported.

Mar 1, 2021

No incidents reported.

Feb 28, 2021

No incidents reported.

Feb 27, 2021

No incidents reported.

Feb 26, 2021
Affirm iOS Checkout Errors
Resolved - This incident has been resolved. Affected service has been restored to proper working order.
Feb 26, 19:41 PST
Update - Our engineers have identified a solution to the iOS checkout issue and are in the process of implementing a fix for it. We will provide another update as soon as we have more information.
Feb 26, 15:34 PST
Identified - We have identified that the issue is affecting users across multiple iOS browsers, related to an update to Apple's third-party cookie policy. Our engineering team is continuing to work on implementing a solution as quickly as possible.
Feb 26, 11:46 PST
Investigating - We are currently experiencing some errors that are preventing users from checking out with some of our merchants in our mobile app. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Feb 26, 10:07 PST
Feb 25, 2021

No incidents reported.

Feb 24, 2021

No incidents reported.

Feb 23, 2021

No incidents reported.

Feb 22, 2021
User Sign-in 500 Errors
Resolved - The sign in errors have subsided and we are confident this issue is fully resolved now.
Feb 22, 12:51 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 22, 12:46 PST
Investigating - We have noticed a spike in 500 errors on the Affirm user sign in. We are still investigating the cause and impact of this issue and will provide another update as soon as it is available.
Feb 22, 11:55 PST
Feb 21, 2021

No incidents reported.

Feb 20, 2021

No incidents reported.

Feb 19, 2021

No incidents reported.

Feb 18, 2021

No incidents reported.

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