Merchant Dashboard Search Degradation
Identified - We are experiencing a continuation of the Merchant Dashboard issue where the Charges Search functionality may not be working for some merchants, although the API logs search remains fully functional. Our engineering team is currently working on a solution to fix the issue as soon as possible.
Sep 30, 15:26 PDT

About This Site

View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Uptime over the past 90 days. View historical uptime.
www.affirm.com Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.99 % uptime
Today
Charge API Operational
User Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
Promos ? Operational
Affirm Virtual Cards Operational
90 days ago
99.99 % uptime
Today
Affirm Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Checkout Operational
Sandbox Charge API Operational
Sandbox Merchant Dashboard Operational
Sandbox Promos Operational
90 days ago
100.0 % uptime
Today
E-Commerce Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout ? Operational
Shopify Storefront ? Operational
WooCommerce Plugin Operational
Magento Extension Operational
90 days ago
100.0 % uptime
Today
Shopping guide Operational
90 days ago
100.0 % uptime
Today
Prequalification Operational
90 days ago
100.0 % uptime
Today
Sign Up Operational
90 days ago
100.0 % uptime
Today
Sign In Operational
90 days ago
100.0 % uptime
Today
Affirm Canada Operational
90 days ago
100.0 % uptime
Today
Canada Checkout Operational
90 days ago
100.0 % uptime
Today
Canada User Portal Operational
90 days ago
100.0 % uptime
Today
Canada Sign In Operational
90 days ago
100.0 % uptime
Today
Canada Sign Up Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
Stripe API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Affirm Maintenance Oct 27, 23:00 - Oct 28, 02:00 PDT
As part of our preparations for Black Friday/Cyber Monday, we will be performing database upgrades that may result in up to 10 minutes of downtime for Affirm services.

This maintenance is scheduled for Wednesday, October 27th, between 11pm and 1am PT.
Posted on Oct 5, 10:51 PDT
Affirm Maintenance Oct 28, 19:00-22:00 PDT
As part of our preparations for Black Friday/Cyber Monday, we will be performing cache upgrades that may result in temporary increased latency for Affirm services.

This maintenance is scheduled for Thursday, October 28th, between 7pm and 9pm PT.
Posted on Oct 5, 11:01 PDT
System Metrics Month Week Day
Website Response Time
Fetching
Past Incidents
Oct 21, 2021
Affirm Maintenance
Completed - The scheduled maintenance has been completed.
Oct 21, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 20, 23:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 5, 10:53 PDT
Scheduled - As part of our preparations for Black Friday/Cyber Monday, we will be performing database upgrades that may result in up to 10 minutes of downtime for Affirm services.

This maintenance is scheduled for Wednesday, October 20th, between 11pm and 1am PT.
Oct 20, 23:00 PDT
Oct 20, 2021
Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021
Affirm Maintenance
Completed - The scheduled maintenance has been completed.
Oct 15, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 23:00 PDT
Scheduled - As part of our preparations for Black Friday/Cyber Monday, we will be performing database upgrades that may result in up to 5 minutes of downtime for Affirm services.

This maintenance is scheduled for Thursday, October 14th, between 11pm and 1am PT.
Oct 5, 10:50 PDT
Oct 14, 2021
Affirm Maintenance
Completed - The scheduled maintenance has been completed.
Oct 14, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 19:01 PDT
Scheduled - As part of our preparations for Black Friday/Cyber Monday, we will be performing cache upgrades that may result in temporary increased latency for Affirm services.

This maintenance is scheduled for Thursday, October 14th, between 7pm and 9pm PT.
Oct 5, 11:00 PDT
Oct 13, 2021
Partial Disruption for Virtual Card Checkout Service
Resolved - We have observed stability and this incident is fully resolved.
Oct 13, 15:31 PDT
Monitoring - We have started to see our Virtual Cards checkout service quickly recover and become fully operational again. We will be monitoring for stability as we fully resolve this incident.
Oct 13, 15:20 PDT
Investigating - We are currently experiencing a partial disruption in our Virtual Card Checkout service. Approximately 50% of Virtual Card checkouts are affected at this time. We are currently in contact with our Virtual Card partner, Marqeta, to investigate and resolve this incident.
Oct 13, 15:18 PDT
Partial Disruption for Virtual Card Checkout Service
Resolved - We identified the cause of this disruption and the incident has now been resolved.
Oct 13, 12:02 PDT
Investigating - We are currently investigating a partial disruption in our Virtual Card Checkout service. Approximately 5% of these checkouts are failing to be processed. We will provide more updates here as we identify the cause of the issue.
Oct 13, 11:50 PDT
Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

No incidents reported.

Oct 9, 2021

No incidents reported.

Oct 8, 2021

No incidents reported.

Oct 7, 2021
Affirm Maintenance
Completed - The scheduled maintenance has been completed.
Oct 7, 22:01 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 19:00 PDT
Scheduled - As part of our preparations for Black Friday/Cyber Monday, we will be performing cache upgrades that may result in temporary increased latency for Affirm services.

This maintenance is scheduled for Thursday, October 7th, between 7pm and 9pm PT.
Oct 5, 10:58 PDT
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