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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Affirm Checkout ? Operational
US Operational
Canada Operational
Affirm.com ? Operational
US Operational
Canada Operational
Affirm Purchase API ? Operational
US Operational
Canada Operational
Affirm Transactions API ? Operational
US Operational
Canada Operational
Affirm Charges API ? Operational
US Operational
Canada Operational
Affirm Virtual Card Network ? Operational
US Operational
Canada Operational
Affirm Promotional Services ? Operational
US Operational
Canada Operational
Affirm Prequalification Operational
US Operational
Canada Operational
US - Platforms / Payment Gateways Operational
US - Shopify Payments App Operational
US - Shop Pay Installments Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
US - Other ? Operational
CA - Platforms / Payment Gateways Operational
CA - Shopify Payments App Operational
Merchant Operations ? Operational
US Operational
Canada Operational
Affirm Mobile App ? Operational
US Operational
Canada Operational
Support & Customer Service ? Operational
US Operational
Canada Operational
Affirm Sandbox ? Operational
US Operational
Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Affirm US Database Maintenance Feb 12, 2025 23:00 - Feb 13, 2025 00:00 PST
On February 12th, 2025, Affirm will be performing updates to its database infrastructure in the US. Affirm.com, Prequalification, and Checkout services may experience an estimated downtime of up to 1 minute.

The maintenance will begin at 11:00 PM PT on 2/12/2025 and end at 12:00 AM PT on 2/13/2025. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.

Posted on Jan 23, 2025 - 14:36 PST
Past Incidents
Feb 8, 2025

No incidents reported today.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 13:04 PST
Monitoring - Our services are improving and are seeing reduced latency. We are monitoring for full resolution.
Jan 30, 11:47 PST
Investigating - We are experiencing increased latency in our APIs that is resulting in degraded performance. We are currently looking into the issue and working to resolve it as soon as possible.
Jan 30, 11:21 PST
Completed - The scheduled maintenance has been completed.
Jan 30, 01:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 23:00 PST
Scheduled - Affirm will be upgrading production caches to newer versions. Update will be made by direct cutover to pre-upgraded instances. No downtime expected.
Jan 24, 17:07 PST
Jan 29, 2025
Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.

Jan 25, 2025

No incidents reported.