All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Uptime over the past 90 days. View historical uptime.
www.affirm.com Operational
90 days ago
99.99 % uptime
Today
Checkout Operational
90 days ago
99.93 % uptime
Today
Charge API Operational
User Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
Promos ? Operational
Affirm Virtual Cards Operational
90 days ago
100.0 % uptime
Today
Affirm Sandbox ? Operational
90 days ago
99.67 % uptime
Today
Sandbox Checkout Operational
Sandbox Charge API Operational
Sandbox Merchant Dashboard Operational
Sandbox Promos Operational
90 days ago
99.67 % uptime
Today
AWS Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
E-Commerce Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout ? Operational
Shopify Storefront ? Operational
WooCommerce Plugin Operational
Magento Extension Operational
90 days ago
100.0 % uptime
Today
Shopping guide Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Pre-qualification Operational
90 days ago
100.0 % uptime
Today
Sign-In Operational
Sign up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Response Time
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Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021

No incidents reported.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021

No incidents reported.

Jan 12, 2021
Production Sandbox temporarily down
Resolved - A fix had been deployed and this issue is now fully resolved. If you notice any more errors on Affirm Sandbox services, you may need to clear the cookies on your browser and log in again.
Jan 12, 15:25 PST
Update - We are continuing to investigate the partial outage on Affirm Sandbox services. Merchants may see an error during Sandbox checkout saying "Oops! Something went wrong." or an Internal Server Error when trying to access the Sandbox merchant dashboard. We will provide another update as soon as we have more information.
Jan 12, 10:13 PST
Investigating - At 14:55 PST we noticed an increase in errors in our Mordor Production Sandbox endpoints. We are investigating the issue.
Jan 11, 15:42 PST
Jan 11, 2021
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Merchant Portal Charges and API Logs Temporarily Unavailable
Resolved - This incident has been resolved, as the merchant dashboard is now fully functional.
Jan 7, 15:14 PST
Monitoring - The temporary workaround implemented addressed the issue with no new errors occurring. We will continue monitoring for stability over the next 24 hours.
Jan 7, 00:04 PST
Identified - We have identified the issue and implemented a temporary workaround. The errors we were seeing in the merchant dashboard have now subsided. We will monitor for the next hour to ensure stability.
Jan 6, 18:18 PST
Investigating - We’re currently experiencing a service disruption in our charges and API logs tabs in the Affirm merchant dashboard. Our engineering team is working to identify the root cause and implement a solution as soon as possible.
Jan 6, 17:15 PST
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