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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Affirm Checkout Operational
US Operational
Canada Operational
UK Operational
Affirm.com Operational
US Operational
Canada Operational
UK Operational
Affirm Purchase API Operational
US Operational
Canada Operational
UK Operational
Affirm Transactions API Operational
US Operational
Canada Operational
UK Operational
Affirm Charges API Operational
US Operational
Canada Operational
UK Operational
Affirm Virtual Card Network Operational
US Operational
Canada Operational
UK Operational
Affirm Promotional Services Operational
US Operational
Canada Operational
UK Operational
Affirm Prequalification Operational
US Operational
Canada Operational
UK Operational
US - Platforms / Payment Gateways Operational
US - Shopify Payments App Operational
US - Shop Pay Installments Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
US - Other Operational
CA - Platforms / Payment Gateways Operational
CA - Shopify Payments App Operational
CA - Shop Pay Installments Operational
UK - Platforms / Payment Gateways Operational
UK - Shop Pay Installments Operational
Merchant Operations Operational
US Operational
Canada Operational
UK Operational
Affirm Mobile App Operational
US Operational
Canada Operational
UK Operational
Affirm Sandbox Operational
US Operational
Canada Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

US/CA Database Maintenance Jun 10, 2026 23:00 - Jun 11, 2026 02:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
May 29, 2026 - 13:55 PDT
Scheduled - On June 10th, 2026, Affirm will be perform updates to nine of its database clusters in the US and CA. Affirm Checkout Critical databases may experience a downtime of up to 1 minute each.

The maintenance will begin at 11:00 PM PT on 06/10/2026 and end at 2:00 AM PT on 06/11/2026. The expected aggregate downtime is estimated to be, at most, 9 minutes for the US and 1 minute for CA within this 3 hour window.
May 28, 2026 - 12:11 PDT

No-downtime Global Infrastructure Update Jun 10, 2026 23:00 - Jun 11, 2026 00:30 PDT

We are making updates to infrastructure supporting select global services. No downtime is expected. Work will begin at 11:00 PM PT on June 10th and conclude at 12:30 AM PT on June 11th.
Posted on Jun 09, 2026 - 14:25 PDT

Database Maintenance in US/CA Jun 17, 2026 23:00 - Jun 18, 2026 03:00 PDT

On June 17th, 2026, Affirm will be perform updates to its database clusters in the US and CA. Affirm Checkout Critical databases may experience brief, intermittent service disruptions.

The maintenance will begin at 11:00 PM PT on 06/17/2026 and end at 3:00 AM PT on 06/18/2026. The expected aggregate downtime is estimated to be, at most, 5 minutes for the US and 1 minute for CA within this 4 hour window.
Posted on Jun 02, 2026 - 12:36 PDT
Jun 10, 2026
CA Checkout Degradation
Resolved - The checkout service has remained operational. This incident is now resolved.
Jun 10, 08:58 PDT
Monitoring - The errors within the checkout flow have resolved and the issue has been mitigated. Our teams are continuing to monitor before confirming full recovery.
Jun 10, 08:45 PDT
Update - Our teams are still investigating the root cause of the issue. We will provide an update as soon as possible.
Jun 10, 08:35 PDT
Update - We are continuing to investigate this issue.
Jun 10, 08:07 PDT
Investigating - We are experiencing a degradation in our checkout flow for users in Canada.
Jun 10, 08:06 PDT
Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Checkout Degradation
Resolved - Services have been restored.
Jun 4, 02:36 PDT
Update - Services have been restored.
Jun 4, 02:35 PDT
Monitoring - A fix has been implemented and we are monitoring recovery.
Jun 4, 02:15 PDT
Investigating - The Affirm team has observed degradation in some US checkouts and is currently investigating.
Jun 4, 01:01 PDT
Database Updates in the US region
Completed - The scheduled maintenance has been completed.
Jun 4, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:00 PDT
Scheduled - On June 3rd, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 5 minutes.

The maintenance will begin at 11:00 PM PT on 06/03/2026 and end at 2:00 AM PT on 06/04/2026. The expected downtime is estimated to be, at most, 5 minutes within this 3 hour window.
May 18, 06:58 PDT
No-downtime US Checkout Infrastructure Update
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 23:01 PDT
Scheduled - We are making updates to deployment infrastructure on some of our core services. No downtime is expected. Work will begin at 11pm PT on Wednesday, June 3rd, 2026 and conclude at 1am PT on Thursday, June 4th, 2026.
Jun 2, 11:02 PDT
Jun 3, 2026
Degradation on Sandbox APIs
Resolved - Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.
Jun 3, 13:49 PDT
Monitoring - We have implemented a fix and have seen a recovery in the availability of our Sandbox APIs. We will continue to monitor the situation to ensure that our systems are fully operational.
Jun 3, 13:36 PDT
Update - We are continuing to work on a fix for this issue.
Jun 3, 12:47 PDT
Identified - We have identified the cause of the disruption to our Sandbox APIs and we are currently attempting to fix the issue.
Jun 3, 12:00 PDT
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Affirm UK Database Maintenance
Completed - The scheduled maintenance has been completed.
May 28, 16:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 15:00 PDT
Update - This maintenance window has been pushed back to May 28th. The maintenance will occur from 12:00 AM to 1:00 AM BST on 05/28/2026. The expected downtime is still estimated to be, at most, 1 minute within this 1 hour window.
May 19, 07:23 PDT
Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the UK. Affirm's APIs may experience an estimated downtime of up to 1 minute.

The maintenance will begin at 11:00 PM BST on 05/20/2026 and end at 12:00 AM BST on 05/21/2026. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.
May 8, 09:30 PDT
Upgrades in Critical Checkout Databases in US
Completed - The scheduled maintenance has been completed.
May 28, 02:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 23:00 PDT
Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on May 27, 2026. This work involves several production database clusters that support Checkout in the US to ensure adequate capacity and performance.

The total maintenance window is expected to last 3 hours with an expected downtime of up to 10 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.
May 12, 15:07 PDT
May 27, 2026
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