All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Affirm Checkout ? Operational
90 days ago
99.94 % uptime
Today
US Operational
90 days ago
99.93 % uptime
Today
Canada Operational
90 days ago
99.96 % uptime
Today
Affirm.com ? Operational
US Operational
Canada Operational
Affirm Purchase API ? Operational
US Operational
Canada Operational
Affirm Transactions API ? Operational
US Operational
Canada Operational
Affirm Charges API ? Operational
US Operational
Canada Operational
Affirm Virtual Card Network ? Operational
US Operational
Canada Operational
Affirm Promotional Services ? Operational
US Operational
Canada Operational
Affirm Prequalification Operational
US Operational
Canada Operational
US - Platforms / Payment Gateways Operational
US - Shopify Payments App Operational
US - Shop Pay Installments Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
US - Other ? Operational
CA - Platforms / Payment Gateways Operational
CA - Shopify Payments App Operational
Merchant Operations ? Operational
US Operational
Canada Operational
Affirm Mobile App ? Operational
US Operational
Canada Operational
Support & Customer Service ? Operational
US Operational
Canada Operational
Affirm Sandbox ? Operational
US Operational
Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Website Response Time
Fetching
Past Incidents
Feb 29, 2024
Completed - The scheduled maintenance has been completed.
Feb 29, 00:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 28, 23:00 PST
Scheduled - On February 28th, 2024, Affirm will be performing updates to its database infrastructure in the US. All US services will be subject to an estimated downtime of 10 minutes.

This includes Affirm checkout flow, virtual card integrations, loan authorization and capture, all e-commerce platform integrations, promotional messaging, and the sandbox environment.

The maintenance will begin at 11:00 PM PT on 2/28/2024 and end at 12:00 AM PT on 2/29/2024. The expected downtime is estimated to be, at most, 10 minutes within this 1 hour window.

Feb 8, 12:46 PST
Feb 28, 2024
Resolved - This incident has been resolved.
Feb 28, 20:04 PST
Monitoring - We have identified the root cause of the problem and issued a fix.
Feb 28, 16:55 PST
Investigating - We are starting to see a partial disruption to our services again. We are continuing to investigate and will provide updates.
Feb 28, 15:29 PST
Update - Services continue to be stable. We are monitoring minor latency increases on some services.
Feb 28, 15:12 PST
Monitoring - We are now seeing recovery for our services. We will continue to monitor for stability.
Feb 28, 14:52 PST
Update - We are seeing minor recovery in our services and are continuing to investigate.
Feb 28, 14:35 PST
Investigating - We are currently investigating an issue to our services. We will provide more updates as we investigate.
Feb 28, 14:20 PST
Feb 27, 2024

No incidents reported.

Feb 26, 2024
Resolved - The incident has been resolved.
Feb 26, 20:12 PST
Monitoring - We are seeing full recovery across our services. Customers should now be able to checkout with Affirm successfully. We are now monitoring for stability.
Feb 26, 15:25 PST
Identified - Checkouts in the US are now at less than 5% disruption after restarting several of our services. Checkouts in Canada should be affected at around 5% and we are working through our remediation steps.
Feb 26, 14:56 PST
Update - The issue is currently at around 5 - 10% disruption. Some customers should be able retry if they run into an issue during checkout. We are working on a few different fixes to mitigate the the issue. We are seeing minor recovery and are still looking towards full resolution.
Feb 26, 14:21 PST
Investigating - We are currently experiencing a minor disruption to our checkout service. We are investigating the issue with our engineering teams and will continue to provide updates.
Feb 26, 13:48 PST
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024
Resolved - This incident only affected a small handful of loans and was due to an issue that the payment processor has resolved
Feb 16, 16:26 PST
Update - We are continuing to investigate this issue.
Feb 16, 16:21 PST
Update - We are continuing to investigate this issue.
Feb 16, 15:23 PST
Update - We are continuing to investigate this issue.
Feb 16, 10:42 PST
Update - We are continuing to investigate this issue.
Feb 16, 08:49 PST
Investigating - We are currently investigating this issue.
Feb 16, 08:22 PST
Feb 15, 2024

No incidents reported.