All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Uptime over the past 90 days. View historical uptime.
www.affirm.com Operational
90 days ago
100.0 % uptime
Today
Checkout Operational
90 days ago
99.96 % uptime
Today
Charge API Operational
User Portal ? Operational
90 days ago
100.0 % uptime
Today
Merchant Dashboard Operational
Promos ? Operational
Affirm Virtual Cards Operational
90 days ago
100.0 % uptime
Today
Affirm Sandbox ? Operational
90 days ago
100.0 % uptime
Today
Sandbox Checkout Operational
Sandbox Charge API Operational
Sandbox Merchant Dashboard Operational
Sandbox Promos Operational
90 days ago
100.0 % uptime
Today
AWS Operational
AWS cloudFront Operational
AWS ec2-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS route53 Operational
AWS s3-us-standard Operational
AWS sqs-us-east-1 Operational
E-Commerce Platforms Operational
90 days ago
100.0 % uptime
Today
Shopify Checkout ? Operational
Shopify Storefront ? Operational
WooCommerce Plugin Operational
Magento Extension Operational
90 days ago
100.0 % uptime
Today
Shopping guide Operational
90 days ago
100.0 % uptime
Today
Stripe API Operational
Pre-qualification Operational
90 days ago
100.0 % uptime
Today
Sign-In Operational
Sign up Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Response Time
Fetching
Past Incidents
Jun 18, 2021

No incidents reported today.

Jun 17, 2021

No incidents reported.

Jun 16, 2021
Cybersource Checkout Errors
Resolved - Cybersource platform integration checkouts have recovered back to normal performance.
Jun 16, 18:56 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 16, 18:44 PDT
Identified - We've identified an issue impacting Checkouts on our Cybersource platform integration and are currently implementing a fix.
Jun 16, 18:19 PDT
Jun 15, 2021
Checkout Performance Degraded
Resolved - The incident has now been resolved
Jun 15, 16:55 PDT
Update - We are currently seeing an estimated 40%-45% of checkout failures. We are investigating and will update once we have more information
Jun 15, 16:50 PDT
Investigating - We are currently seeing an estimated 10%-15% of checkout failures. We are investigating and will update once we have more information
Jun 15, 16:40 PDT
Jun 14, 2021

No incidents reported.

Jun 13, 2021

No incidents reported.

Jun 12, 2021

No incidents reported.

Jun 11, 2021
Elevated Checkout Errors
Resolved - This incident has been resolved - checkout availability has returned to normal.
Jun 11, 18:12 PDT
Monitoring - A fix has been implemented and checkout errors appear to be resolved. We are monitoring to confirm.
Jun 11, 17:49 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 11, 17:44 PDT
Investigating - We're experiencing an elevated level of errors and are currently looking into the issue.
Jun 11, 17:19 PDT
Jun 10, 2021

No incidents reported.

Jun 9, 2021
Some customers not able to sign-in to use Affirm
Resolved - This incident has been resolved and all customers should be able to successfully sign in with Affirm.
Jun 9, 13:29 PDT
Monitoring - We are seeing more Affirm customers being able to sign in as issues with sending texts are starting to resolve. We will be monitoring for stability and full resolution.
Jun 9, 11:52 PDT
Identified - The Verizon phone carrier is currently experiencing issues that are preventing Affirm to successfully send texts to some customers for our sign-in page. We are actively monitoring this issue and are working to provide an alternate solution in the meantime.
Jun 9, 11:39 PDT
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

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