All Systems Operational

About This Site

View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Affirm Checkout Operational
US Operational
Canada Operational
UK Operational
Affirm.com Operational
US Operational
Canada Operational
UK Operational
Affirm Purchase API Operational
US Operational
Canada Operational
UK Operational
Affirm Transactions API Operational
US Operational
Canada Operational
UK Operational
Affirm Charges API Operational
US Operational
Canada Operational
UK Operational
Affirm Virtual Card Network Operational
US Operational
Canada Operational
UK Operational
Affirm Promotional Services Operational
US Operational
Canada Operational
UK Operational
Affirm Prequalification Operational
US Operational
Canada Operational
UK Operational
US - Platforms / Payment Gateways Operational
US - Shopify Payments App Operational
US - Shop Pay Installments Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
US - Other Operational
CA - Platforms / Payment Gateways Operational
CA - Shopify Payments App Operational
CA - Shop Pay Installments Operational
UK - Platforms / Payment Gateways Operational
UK - Shop Pay Installments Operational
Merchant Operations Operational
US Operational
Canada Operational
UK Operational
Affirm Mobile App Operational
US Operational
Canada Operational
UK Operational
Affirm Sandbox Operational
US Operational
Canada Operational
UK Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Upgrades in Critical Checkout Databases in US May 27, 2026 23:00 - May 28, 2026 02:00 PDT

We will be performing scheduled database maintenance beginning 11 PM PT on May 27, 2026. This work involves several production database clusters that support Checkout in the US to ensure adequate capacity and performance.

The total maintenance window is expected to last 3 hours with an expected downtime of up to 10 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.
Posted on May 12, 2026 - 15:07 PDT

Affirm UK Database Maintenance May 28, 2026 15:00-16:00 PDT

Update - This maintenance window has been pushed back to May 28th. The maintenance will occur from 12:00 AM to 1:00 AM BST on 05/28/2026. The expected downtime is still estimated to be, at most, 1 minute within this 1 hour window.
May 19, 2026 - 07:23 PDT
Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the UK. Affirm's APIs may experience an estimated downtime of up to 1 minute.

The maintenance will begin at 11:00 PM BST on 05/20/2026 and end at 12:00 AM BST on 05/21/2026. The expected downtime is estimated to be, at most, 1 minute within this 1 hour window.
May 08, 2026 - 09:30 PDT

Database Updates in the US region Jun 3, 2026 23:00 - Jun 4, 2026 02:00 PDT

On June 3rd, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 5 minutes.

The maintenance will begin at 11:00 PM PT on 06/03/2026 and end at 2:00 AM PT on 06/04/2026. The expected downtime is estimated to be, at most, 5 minutes within this 3 hour window.
Posted on May 18, 2026 - 06:58 PDT
May 21, 2026
Affirm US Database Maintenance
Completed - The scheduled maintenance has been completed.
May 21, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 23:00 PDT
Scheduled - On May 20th, 2026, Affirm will be performing updates to its database infrastructure in the US. Affirm's APIs may experience an estimated downtime of up to 18 minutes.

The maintenance will begin at 11:00 PM PT on 05/20/2026 and end at 3:00 AM PT on 05/21/2026. The expected downtime is estimated to be, at most, 18 minutes within this 4 hour window.
May 8, 08:57 PDT
May 20, 2026
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026
Elevated latency across our services
Resolved - Our cloud service provider has confirmed operations are fully restored and we are seeing continued healthy observability on our end. Incident resolved.
May 8, 20:20 PDT
Update - Our cloud service provider has notified us that full resolution will require some time to finalize. As Affirm's latency and performance have remained stable throughout the day, we will update on Affirm's status when we receive an all-clear signal from the service provider or we see a regression in service health.
May 8, 14:55 PDT
Update - We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
May 8, 12:31 PDT
Update - We are maintaining a monitoring posture on this incident as we await a statement of permanent resolution from our cloud cloud service provider. Affirm latency and performance remain stable.
May 8, 11:48 PDT
Update - Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
May 8, 10:31 PDT
Update - We continue to receive positive signal from our cloud service provider. Affirm latency and performance remain stable. We are awaiting full confirmation from our cloud service provider before declaring the incident resolved.
May 8, 09:39 PDT
Update - Affirm Latency and overall performance remain stable. We are still awaiting full confirmation from our cloud service provider before declaring the incident resolved.
May 8, 08:30 PDT
Update - Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
May 8, 06:38 PDT
Update - Latency and overall performance remain stable. We are continuing to monitor while our cloud service provider fully resolves the issue.
May 8, 05:41 PDT
Update - Latency and overall performance remain stabilized. We are continuing to monitor while our cloud service provider fully resolves the issue.
May 8, 04:11 PDT
Update - We are experiencing an increase in errors and latency. We are continuing to monitor while we await final confirmation of resolution from our cloud service provider.
May 8, 02:59 PDT
Update - Latency and overall performance remain stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 8, 01:50 PDT
Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 8, 01:00 PDT
Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 8, 00:03 PDT
Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 7, 22:23 PDT
Update - Latency has continued to improve across our services and overall performance has stabilized. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 7, 21:09 PDT
Update - We experienced a slight increase in errors and latency, which has since subsided. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 7, 20:26 PDT
Monitoring - We are seeing improved latency across our services and response times are trending back toward normal. We are continuing to monitor while we await final resolution confirmation from our cloud service provider.
May 7, 19:43 PDT
Update - We continue to experience elevated latency across our services, with sporadic increases in error rates throughout the duration of this incident. Our cloud service provider is actively working toward a full resolution.
May 7, 19:19 PDT
Update - We continue to experience elevated latency across our services, though error rates remain decreased. Our cloud service provider is actively working toward a full resolution.
May 7, 18:31 PDT
Update - We continue to experience elevated latency across our services. Error rates have decreased, though response times remain slower than normal. This is due to an issue with our cloud service provider, who is actively working toward a full resolution.
May 7, 17:58 PDT
Identified - We are currently experiencing elevated latency to our services. This has been traced to an issue with our cloud service provider, and our team is actively working toward resolution.
May 7, 17:30 PDT
Investigating - We are currently experiencing elevated latency across our services leading to timeouts and errors. We are actively investigating the issue.
May 7, 17:12 PDT
May 7, 2026
Upgrades in Critical Checkout Databases in US and CA
Completed - The scheduled maintenance has been completed.
May 7, 03:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 23:00 PDT
Scheduled - We will be performing scheduled database maintenance beginning 11 PM PT on May 6, 2026. This work involves several production database clusters that support Checkout in the US and CA region to ensure adequate capacity and performance.

The total maintenance window is expected to last 4 hours with an expected downtime of up to 5 minutes. Actual user impact is expected to be minimal, as failovers typically complete in under one minute and application retries will mitigate transient errors.
Apr 24, 16:39 PDT
← Incident History Powered by Atlassian Statuspage