All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Returnly Status Page: http://status.returnly.com/

Uptime over the past 90 days. View historical uptime.
Affirm Checkout ? Operational
90 days ago
99.99 % uptime
Today
US Operational
90 days ago
99.99 % uptime
Today
Canada Operational
90 days ago
100.0 % uptime
Today
Australia Operational
90 days ago
100.0 % uptime
Today
Affirm.com ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Purchase API ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Transactions API ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Charges API ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Virtual Card Network ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Promotional Services ? Operational
US Operational
Canada Operational
Australia Operational
Platforms / Payment Gateways Operational
US - Shopify Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
Us - Other ? Operational
Merchant Operations ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Mobile App ? Operational
US Operational
Canada Operational
Australia Operational
Support & Customer Service ? Operational
US Operational
Canada Operational
Australia Operational
Affirm Sandbox ? Operational
US Operational
Canada Operational
Australia Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Response Time
Fetching
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022
Increased Errors Across Multiple API Endpoints
Resolved - The errors have subsided and our services have returned to their usual performance.
Aug 9, 08:54 PDT
Monitoring - We implemented a fix and have seen a recovery across all API's. We will continue to monitor the situation to ensure that our systems are fully operational.
Aug 9, 08:42 PDT
Investigating - We are still experiencing elevated error rates across our APIs, affirm.com, and mobile app after the previous fix deployment. Our engineering team is continuing to investigate the issue. We will provide additional updates as we know more.
Aug 9, 07:57 PDT
Update - We are continuing to monitor for any further issues.
Aug 9, 07:35 PDT
Monitoring - Our engineering team has deployed a fix and we are seeing the errors subside. We are monitoring the API endpoints to ensure the issue has been resolved.
Aug 9, 07:10 PDT
Investigating - We are currently seeing in increase in 500 response across multiple API Endpoints. Our engineering team is investigating the issue. We will continue to provide updates until the issue is resolved.
Aug 9, 06:55 PDT
Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Degraded Self-Service Merchant Sign Up
Resolved - This incident has been resolved.
Aug 5, 15:29 PDT
Monitoring - We have implemented the fix and have seen healthy activity for the affected service since the last update. We will continue to monitor and ensure that the functionality remains available.
Aug 5, 15:05 PDT
Update - We are continuing to work on a fix for this issue.
Aug 5, 14:35 PDT
Identified - We are aware of an issue with our self-service flow for new merchants to sign up with Affirm. We have identified the cause and are in the process of rectifying now.
Aug 5, 14:34 PDT
Aug 4, 2022
Degradation to merchant creation/onboarding
Resolved - This incident has been resolved.
Aug 4, 15:11 PDT
Update - Formerly degraded service has remained healthy since the last update. The incident is now marked as resolved.
Aug 4, 15:10 PDT
Monitoring - Our partner has declared the incident resolved on their side and merchant creation/onboarding has remained healthy since the last update. We will continue to monitor and close the incident after a period of observation.
Aug 4, 14:07 PDT
Identified - The issue has been identified as a failing 3rd party dependency. We are investigating mitigation strategies now. Activity has returned to normal for now.
Aug 4, 13:55 PDT
Investigating - We are aware of an issue where new merchants are unable to successfully register with Affirm. Our team is currently investigating, and we will provide additional updates as soon as possible.
Aug 4, 13:50 PDT
Aug 3, 2022

No incidents reported.

Aug 2, 2022
Partial Merchant Dashboard Outage
Resolved - The fix to Merchant Dashboard has been applied and fully ramped without issue. This partial outage is now resolved.
Aug 2, 13:51 PDT
Monitoring - We have mitigated the issue to restore functionality to merchant dashboard while we implement a fix for it. We are monitoring the situation to ensure that US merchant portal maintains functional. We will provide an update when the fix has been implemented and the issue is resolved.
Jul 29, 10:16 PDT
Identified - We have identified the root cause and are continuing to work on a fix for the merchant portal disruption. We will provide more updates as they come along.
Jul 29, 08:52 PDT
Investigating - We are aware of an issue where Affirm's merchant dashboard is experiencing an outage for various US merchants. Our team is currently investigating, and we will provide additional updates as soon as possible.
Jul 29, 08:15 PDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

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