All Systems Operational

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View the current status of customer and merchant-facing Affirm services. You can subscribe to updates from this page to stay informed.

Uptime over the past 90 days. View historical uptime.
Affirm Checkout ? Operational
90 days ago
99.94 % uptime
Today
US Operational
90 days ago
99.91 % uptime
Today
Canada Operational
90 days ago
99.97 % uptime
Today
Affirm.com ? Operational
US Operational
Canada Operational
Affirm Purchase API ? Operational
US Operational
Canada Operational
Affirm Transactions API ? Operational
US Operational
Canada Operational
Affirm Charges API ? Operational
US Operational
Canada Operational
Affirm Virtual Card Network ? Operational
US Operational
Canada Operational
Affirm Promotional Services ? Operational
US Operational
Canada Operational
Affirm Prequalification Operational
US Operational
Canada Operational
US - Platforms / Payment Gateways Operational
US - Shopify Payments App Operational
US - Shop Pay Installments Operational
US - BigCommerce Operational
US - WooCommerce Operational
US - Wix Operational
US - Other ? Operational
CA - Platforms / Payment Gateways Operational
CA - Shopify Payments App Operational
Merchant Operations ? Operational
US Operational
Canada Operational
Affirm Mobile App ? Operational
US Operational
Canada Operational
Support & Customer Service ? Operational
US Operational
Canada Operational
Affirm Sandbox ? Operational
US Operational
Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Website Response Time
Fetching
Past Incidents
Apr 28, 2024

No incidents reported today.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024
Elevated Failures for Affirm Loan Service
Resolved - Our team has deployed a fix and have seen the errors subside. All services are now functioning as expected.
Apr 24, 10:09 PDT
Monitoring - We have implemented a fix and have seen a recovery in our loan services. We will continue to monitor the situation to ensure that our systems are fully operational.
Apr 24, 10:03 PDT
Identified - We have identified the cause and are continuing to work on a fix for the checkout disruption. We will provide more updates as they come along.
Apr 24, 09:54 PDT
Investigating - We are currently experiencing elevated level of errors that are affecting loan services, and we are investigating the issue. We will provide additional updates as we know more.
Apr 24, 09:42 PDT
Apr 23, 2024
Identified Issue Affecting Loan Application
Resolved - This incident has been resolved since 12:45pm PDT.
Apr 23, 15:28 PDT
Update - We are seeing recovery on our loan application service after the fix implementation. We will continue to monitor the situation to ensure that our systems are fully operational.
Apr 23, 12:42 PDT
Monitoring - We have implemented a fix and have seen a recovery in the loan application services. We will continue to monitor the situation to ensure that our systems are fully operational.
Apr 23, 12:28 PDT
Investigating - We are currently experiencing elevated level of errors that are affecting customer loan application, and we are investigating the issue. We will provide additional updates as we know more.
Apr 23, 12:11 PDT
Identified - The issue has been identified and we are currently working on a fix.
Apr 23, 12:00 PDT
Investigating - We have identified the cause of the disruption to our loan application as due to 500 errors on our authorization endpoint and are currently attempting to fix the issue.
Apr 23, 11:58 PDT
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024
Abnormality in checkout behavior
Resolved - This incident has been resolved.
Apr 17, 16:24 PDT
Monitoring - We are seeing a return to normal conversion rates after the rollback. We will continue to monitor to ensure the issue is mitigated.
Apr 17, 15:40 PDT
Identified - In an effort to mitigate, we are rolling some services back to an earlier state. We will monitor their performance and continue to update.
Apr 17, 14:45 PDT
Update - We are continuing to investigate this issue. A portion of checkouts in the US and CA are not proceeding beyond the initiation step. There are no errors that we can identify within the checkout flow. We have pooled additional engineers to investigate individual checkouts flows to identify the issue.
Apr 17, 13:42 PDT
Update - We have detected mixed irregularities, indicating a possible minor impact to checkout flow. Authorized volume remains consistent with norms. We have investigated some anecdotal reports of login issues and do not see indications of a broad issue. We will continue to investigate the issue and update accordingly.
Apr 17, 10:13 PDT
Investigating - We are aware of an issue where some users are unable to log in to their Affirm accounts. Our team is currently investigating, and we will provide additional updates as soon as possible.
Apr 17, 08:33 PDT
Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

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