User Sign-in 500 Errors

Incident Report for Affirm

Resolved

The sign in errors have subsided and we are confident this issue is fully resolved now.

Posted Feb 22, 2021 - 12:51 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 22, 2021 - 12:46 PST

Investigating

We have noticed a spike in 500 errors on the Affirm user sign in. We are still investigating the cause and impact of this issue and will provide another update as soon as it is available.

Posted Feb 22, 2021 - 11:55 PST