Elevated latency and errors for API endpoints

Incident Report for Affirm

Resolved

Our team has verified that the errors have maintained subsided and our services are fully operational.
Posted Mar 13, 2023 - 20:58 PDT

Monitoring

A fix has been implemented and we are seeing that our endpoints have recovered. Our teams are continuing to monitor the issue.
Posted Mar 13, 2023 - 20:53 PDT

Identified

The issue has been identified and our engineering team is working on addressing the issue.
Posted Mar 13, 2023 - 20:38 PDT

Update

We are continuing to investigate this issue.
Posted Mar 13, 2023 - 20:22 PDT

Investigating

We are seeing increased latency and errors for our API endpoints. Our engineering teams have been engaged and are investigating the issue.
Posted Mar 13, 2023 - 20:16 PDT
This incident affected: Affirm Checkout (US), Affirm Charges API (US), Affirm Purchase API (US), and Affirm Transactions API (US).